In the world of international sourcing and e-commerce, quality control (QC) is the cornerstone of customer satisfaction and business success. The OrientDig SpreadsheetQC photo quality, item condition, and seller response time, before you give the final approval for shipment.
Why Systematic Monitoring Matters
Relying on gut feeling or fragmented communication is risky. A standardized spreadsheet helps you:
- Ensure Consistency:
- Identify Trends:
- Improve Communication:
- Make Informed Decisions:
- Identify Trends:
Key Sections of the OrientDig QC Spreadsheet
1. Evaluating QC Photo Quality
High-quality photos are your eyes on the ground. The spreadsheet includes columns to rate and note photo adequacy.
| Data Point | What to Look For | Rating Scale (Example) |
|---|---|---|
| Photo Clarity & Angles | Are images high-resolution, well-lit, and taken from all necessary angles (front, back, sides, close-ups of labels/logos, serial numbers)? | 1-5 (1=Poor, 5=Excellent) |
| Compliance with Request | Did the seller provide all | Yes / No / Partial |
| Notes Column | Record specific issues: "Logo stitching blurry in close-up," "Missing photo of power cord." | Text Entry |
Action:
2. Assessing Actual Item Condition
This is the core QC check. Compare the provided photos against your product specifications and order requirements.
| Data Point | What to Evaluate | Rating Scale (Example) |
|---|---|---|
| Material & Color Accuracy | Does the material and color match the agreed sample or product description? | Match / Minor Deviation / Major Deviation |
| Workmanship & Flaws | Check for defects: scratches, dents, uneven stitching, misalignments, dirt, or functional issues. | List and categorize flaws (Critical/Major/Minor) |
| Completeness | Are all parts, accessories, manuals, and correct packaging included? | Complete / Item Missing: [List] |
Action:
3. Tracking Seller Response Time & Communication
Responsiveness is a key indicator of a seller's reliability. Use the spreadsheet to track timelines objectively.
| Data Point | How to Measure | Purpose |
|---|---|---|
| QC Request Date/Time | Timestamp when you requested QC photos. | Calculate the Response Time |
| QC Received Date/Time | Timestamp when complete photos arrived. | |
| Query Response Time | How long did the seller take to answer follow-up questions about the QC photos? | Gauge communication efficiency and cooperation. |
| Communication Quality | Were they defensive, cooperative, solution-oriented? | Subjective note for future seller rating. |
Action:
Putting It All Together: The Approval Decision
Your spreadsheet now holds a comprehensive record. Use a final column like "Shipment Approval Status"
Conclusion
The OrientDig Spreadsheetphoto quality, item condition, and seller response time, you build a valuable database that protects your business, improves product quality over time, and helps you identify and retain only the best, most reliable suppliers. Start using it today and ship with confidence.